EXPLORE THE RESOURCES AND SERVICES OFFERED BY PEER SUPPORT TODAY.

Peer Support consists of employees of our Department. They have the responsibility to understand their role and limitations and are trained to know when it is appropriate to refer an individual to professional resources. 

They are required to attend an initial 24 hours of Critical Incident Stress Management Training and an additional 8 hours of annual training.

The California Peer Support Association  defines a critical incident as an event, which is outside the normal human experience. 

Examples include: shootings, severe injury, child deaths, suicides, natural disasters, etc. 

Post-traumatic stress is a common response to abnormal events, often causing both physical symptoms and emotional reactions like anger, fear, and helplessness.

It is helpful if the person affected understands the physiological response (time distortion, altered visual and auditory perceptions) that occurs during and immediately after a critical incident.

 It is also important to realize that not all individuals experience or react to an event in the same way.

Immediate telephonic consultation/assistance in crisis situations 24-hours a day

Critical incident response at the request of a supervisor

Counseling and referral services

Assistance to supervisors in referring employees whose personal problems are affecting their job performance

Training (Workshops) and resource material on a variety of subjects

Web access to additional services and resources.

They can help with many issues, including the following:

• Marital & Family Problems
• Stress / Burnout
• Anger Management
• Separation / Divorce
• Parenting Skills
• Suicide Prevention & Intervention
• Grief / Bereavement
• Depression
• Substance Abuse
• Child / Spouse Abuse

Fees associated with TCTI counseling services are paid for by the Probation Department via a Board of Supervisors approved contract between TCTI and Chief Probation Officer Reece.